You can find answers to some general questions regarding Animal Crossing: New Horizons save data and multiplayer support below. How many players can share a single island? Up to eight players can live on one shared island using the same Nintendo Switch console and one copy of the software. How many users can play together? It may take some time before Animal Crossing: Pocket Camp is supported on the newest version of iOS. (Android users) Animal Crossing: Pocket Camp is supported on the following devices:. Devices running Android OS 5.0 or newer. Devices with 1.5GB or more of RAM. Devices with 64-bit CPU Note: Some devices may not be supported. The most important part of living in Animal Crossing: New Leaf is knowing that you don't have to do anything you don't want to. You might be mayor of the town, but how much you put your authority to use is entirely up to you – whether you're a busy bee trying to create the perfect place to. The latest tweets from @animalcrossing.
Learn about the new save data transfer feature in Animal Crossing: New Horizons
The Animal Crossing™: New Horizons game was recently updated to Version 1.6, and with it comes two different options to transfer your save data to another Nintendo Switch™ system. You can either transfer individual player data or your full island save data. Don't worry if you're not quite sure which option is which—we'll go through both right now!
A few things before we get started:
- Please note that this info is just for Animal Crossing: New Horizons.
- A Nintendo Switch Online membership is not required> for save transfers.
- If you'd like to transfer your data, we highly recommend reading the Customer Support page about it.
- Full island transfers require a separate free download that you can get from Nintendo eShop. We'll explain that in greater detail a little bit later in the article.
How to update your game
Before you start any save transfer, make sure your game is up-to-date. To check, please select the game's icon on the HOME Menu, press the + Button, and select Software Update (internet connection required).
Option #1: Transferring your entire island.
Situation: This option is if you want to transfer all your Animal Crossing: New Horizons island data to a second system (and don't plan on going back to your island on the original system).
For example, maybe you bought a Nintendo Switch Lite system and plan on giving your original Nintendo Switch system to your brother. While this is generous of you, you also don't want to start over in Animal Crossing: New Horizons and lose access to your island and items! The solution is to perform a full island transfer and transfer it to your new system.
Important Note: This method requires both systems to have the Island Transfer Tool for Animal Crossing: New Horizons. This is a free download that you can search for in Nintendo eShop.
Option #2: Transferring individual player data.
Situation: This option is if you want to transfer an individual player from one island to a completely different island (on a different system).
For example, maybe you currently share an island with your sister. You've had some good times, but it's now time to move off her island and onto a brand-new one. With this transfer method, she'll keep the island and you'll keep your character's progress.
Important Note: You will need two Animal Crossing: New Horizons games and two systems for this to work. Also, a Resident Representative of an island cannot be transferred off that island using this method.
Ready to do a transfer? Great! Please check out the full step-by-step directions on our Consumer Service site. Also, don't forget to bookmark this article if you need to refer to it later.
ImportantNintendo Animal Crossing Support
- The Animal Crossing: Pocket Camp application features built-in customer support. It is important to submit inquiries this way so that we can review the specific information for your account and device.
- In order to provide a better experience, on 11/28/18 improvements were implemented with an app update for Android which increases the OS version (4.4 or newer) and RAM (1.5 GB) requirements. Smart devices that do not meet these requirements will be unable to download, update, or access Animal Crossing: Pocket Camp. If you need assistance regarding this update, please e-mail ac-pocketcamp-support@nintendo.co.jp.
What to do
Nintendo Animal Crossing Support
- Make sure that you have reviewed the in-app guide and frequently asked questions. To read it within Animal Crossing: Pocket Camp, tap More, Misc., Common Questions or Beginner's Guide.
- You can also review FAQ by visiting ac-pocketcamp.com
- Verify that your smart device is compatible with the app.
- iOs (Apple) - Devices running iOS 9.0 or newer including iPhone (5s and newer), iPod touch, and iPad devices with 64-bit processors.
- Android - Devices running Android OS 4.4 or newer with 1.5 GB or more of RAM.
- For technical issues, be sure to update the Animal Crossing: Pocket Camp application.
- IOS: Open the App Store and tap Updates.
- Android: Open Google Play and slide out the left menu. Tap My apps & games and tap the Update All button if there are any apps that have an update.
- Submit your request for help within the Animal Crossing: Pocket Camp application.
- To submit a request, tap More, Misc., Customer Support, and then select the type of request.
- Be sure to select the appropriate category for your request:
- 'Inquiries' - use this to submit new inquiries or review an existing inquiry. Topics include 'How to Play', 'About Leaf Tickets', 'About Friends', 'Nintendo Account', 'My Nintendo', 'System Questions', 'Support Codes', 'Technical Issues', and 'Other'.
- 'Feedback' - use this to provide Nintendo with feedback and suggestions for Animal Crossing: Pocket Camp. Topics include 'What You Liked', 'What You Disliked', and 'Other Thoughts (Requests, Etc.)'.
- Depending on the subject of your inquiry, the response may take a while. Be sure to check your pending inquiries regularly.
- If you need to follow up on an inquiry, you can submit more information about your existing request by selecting it from the 'Inquiries' menu.
- Please note that we will not respond directly to Feedback submissions. If you require a response, please submit it from the 'Inquiries' menu.
